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Adoption & Change Worksheet

Use alongside any stage when adoption & change needs explicit review.

A good product can still fail if adoption fails — so adoption is treated as part of the outcome, not an afterthought.

Questions to Answer

  1. Why would a customer try it, and how will they discover it?

  2. Why would they trust it, and what onboarding is needed?

  3. What behavior must change, and what makes that change difficult?

  4. What could block adoption — friction, workflow fit, switching cost?

  5. What support is required, and what indicates successful adoption?

Decision

Adoption path is clearNeeds an onboarding planAdoption risk is unresolved
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